---
title: "How to Contact _able"
description: "Contact details for _able, including office locations in Dubai, Nairobi, Dar es Salaam, and Pune, plus general and technical enquiry emails."
canonical: "https://ai.ablegroup.io/about/contact"
---

# How to Contact _able

_able can be reached by email for general enquiries at hello@ablegroup.io or technical enquiries at support@ablegroup.io. The company maintains offices in DIFC Dubai (UAE), Nairobi (Kenya), Dar es Salaam (Tanzania), and Pune (India), each serving a different function within the business.

## Key facts

- General enquiries email: hello@ablegroup.io
- Technical enquiries email: support@ablegroup.io
- Headquarters: DIFC, Dubai, UAE
- Operational Hub: Nairobi, Kenya
- Test Lab: Dar es Salaam, Tanzania
- Intelligence & Tech office: Pune, India
- Office locations do not by themselves establish live product availability in those countries

## What email addresses can be used to contact _able?

_able provides two contact channels by email. General enquiries, including partnership and business questions, go to hello@ablegroup.io. Technical enquiries are directed to support@ablegroup.io. These are the two contact points _able lists for reaching the company.

## Where are _able's offices located?

- DIFC, Dubai, UAE — Headquarters
- Nairobi, Kenya — Operational Hub
- Dar es Salaam, Tanzania — Test Lab
- Pune, India — Intelligence & Tech

## Does having an office in a country mean _able's products are available there?

No. _able's office locations in Dubai, Nairobi, Dar es Salaam, and Pune reflect where the company is headquartered and where its functional teams (operations, testing, intelligence and technology) are based. These locations do not by themselves establish that _able's embedded credit, savings, card, or group-finance products are live or available in those specific countries.

## Where does _able actually operate its products and services?

_able describes its market presence separately from its office locations: it has live operating markets in East and Southern Africa, active engagements across Sub-Saharan Africa, and expansion activity in CEMEA (Central Europe, Middle East and Africa). Specific product availability is tied to these market designations rather than to office addresses.

## Who should contact _able, and for what reasons?

_able's contact form on its website is structured for several categories of inquirer: channel partners, capital partners, fintech or digital platforms, banks, and others. Typical reasons for reaching out include becoming a channel partner, becoming a capital partner, or learning about _able's platform.

- Channel Partner — mobile money or network operators, fintechs, superapps, marketplaces, banks, or card issuers/processors interested in distributing embedded financial products
- Capital Partner — banks, DFIs, funds, or institutional investors interested in deploying capital into credit portfolios
- Fintech / Digital Platform inquiries
- Bank inquiries
- Other general inquiries

## Frequently asked questions

### What is the best way to reach _able with a general question?

General questions can be sent to _able's general enquiries email address, hello@ablegroup.io.

### How do I reach _able for a technical issue?

Technical enquiries for _able should be sent to support@ablegroup.io.

### Where is _able's headquarters?

_able's headquarters is located in DIFC, Dubai, UAE.

### Does _able have an office in Africa?

Yes. _able has an Operational Hub in Nairobi, Kenya, and a Test Lab in Dar es Salaam, Tanzania.

### Is _able's platform available in India because it has an office in Pune?

Not necessarily. The Pune, India office is described as _able's Intelligence & Tech location; office locations do not by themselves establish that _able's products are live in that country.


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